Education

Master of Information Management (MLIS), (2012)
Dalhousie University, Halifax, NS, Canada

Bachelor of Arts, History, (2005)
University of Calgary, Calgary, AB, Canada

Bachelor of Arts, English, (2005)
University of Calgary, Calgary, AB, Canada

Awards

The Queen Elizabeth II’s Platinum Jubilee Medal (Nova Scotia), (2022)
Awarded by the Lieutenant Governor of Nova Scotia, Halifax, NS, Canada

Public Policy Forum Growth Summit Scholarship Winner, (2020)
GoverNEXT, Government of Nova Scotia, Halifax, NS, Canada

Service Nova Scotia & Internal Services Staff Award, (2019)
Business and Consumer Services, Government of Nova Scotia, Halifax, NS, Canada

Policy Case Competition Winner: Policy Hack Competition, (2018)
GoverNEXT, Government of Nova Scotia, Halifax, NS, Canada

ER&L Conference Cross-Pollinator Award, (2016)
ER&L Conference, Austin, TX, United States

School of Information Management Research Award, (2013)
Dalhousie University, Halifax, NS, Canada

Beta Phi Mu International Library & Information Studies Honour Society, (2013)
Nominated by Dalhousie University, Halifax, NS, Canada

The Alice L. Haltom Educational Fund Scholarship, (2011)
The Alice L. Haltom Educational Fund, Houston, TX, United States

AUPE Student Scholarship, (2010)
Alberta Union of Provincial Employees, Edmonton, AB, Canada

Library Association of Alberta Scholarship, (2010)
Library Association of Alberta, Calgary, AB, Canada

Best Non-Commercial Website, Post-Secondary Category, (2010)
Digital Alberta, Calgary, AB, Canada

Professional Experience

Communications Advisor to the Lieutenant Governor of Nova Scotia, (2021 – Present)
Office of the Lieutenant Governor of Nova Scotia, Halifax, NS, Canada
– Develops and implements communication strategies and programs
– Responsible for speech writing, press releases, website management, and social media
– Manages stakeholder communications and community relations
– Manages the Lieutenant Governor’s award programs
– Serves as the Master of Ceremonies at award and event programs

Policy & Research Analyst, (2018 – 2021)
Service Nova Scotia, Government of Nova Scotia, Halifax, NS, Canada
– Award: Winner of the 2018 Policy Hack Case Study Competition
– Researched and wrote reports that request amendments to legislation
– Wrote briefing materials, speaking notes, and presentations for the Minister
– Conducted online and in-person consultations with stakeholders
– Wrote policy guides and blog posts that discussed changes to provincial policies
– Represented the Business and Consumer Services Unit on hiring committees

Collection Analyst, (2015 – 2017)
Columbia University, New York, NY, United States
– Award: 2016 ER&L Conference Cross-Pollinator Award
– Designed and implemented a budget analysis framework that yielded $250,000 in savings
– Co-managed a 26-million dollar collection budget
– Wrote and edited blog posts, articles, and reports for senior administrators
– Analyzed trends in the publishing industry and used findings to inform strategic plans
– Taught writing workshops to over 400 undergraduate students
– Published a project management guidebook that was purchased by 9,000 universities

E-Book Program Development Librarian, (2013 – 2015)
Columbia University, New York, NY, United States
– Promotion: Officer rank promotion awarded in September 2014
– Wrote a 135-page report for the CEO of Columbia University Libraries that documented the information needs of stakeholders and provided policy recommendations for budgets and services
– Spoke at 40 conferences to share report findings with the professional community
– Conducted 80 interviews and focus groups with stakeholders to identify service gaps
– Represented the Collection Department on hiring committees

Social Media Lab Research Assistant, (2010 – 2012)
Dalhousie University, Halifax, NS, Canada
– Conducted real-time, social media reporting during the 2011 Federal Election
– CBC followed the above-mentioned project and broadcast a story the following day
– Wrote grant reports and compiled annual updates for grant agencies

Digitization Project Manager, (2007 – 2010)
Centre for Scholarly Communications, University of Calgary, Calgary, AB, Canada
– Award: Winner of the Best Non-Commercial Website Award from Digital Alberta
– Managed 14 digital archive projects for clients in the heritage sector
– Co-curated 6 archives with the Special Collections Department
– Created production schedules and coordinated deadlines for 10 staff members
– Identified grant opportunities and reported to grant agencies
– Built websites and online libraries using Drupal, WordPress, and Microsoft Office

Assistant Developmental Editor, (2007)
Broadview Press, Calgary, AB, Canada
– Annotated and edited online teaching guides
– Negotiated copyright contracts and fees

Freelance Work

Writer, (2021 – 2022)   
Elsevier, Amsterdam Office, NL, Europe

Writer and Photographer, (2021)
Viaggio Magazine, Northern Italy, Europe

Writer and Photographer, (2021)
Here and There Magazine, Halifax, NS, Canada

Writer and Research Consultant, (2019 – 2021)
Access to Justice & Law Reform Institute of Nova Scotia, Halifax, NS, Canada

Writer and Subject Expert Consultant, (2017 – 2019 & 2021 – 2022)   
Elsevier, Boston Office, MA, United States

Writer, (2017)
American Library Association, Chicago, IL, United States

Evidence Summary Writer, (2015 – 2019)
Evidence Based Library & Information Practice Journal, Edmonton, AB, Canada

Writer, (2015)
Information Today, Inc., Medford, NJ, United States

Writer and Research Consultant, (2013 & 2017)
KMI Zeolite, Sandy Valley, NV, United States

Staff Writer and Section Editor, (2012 – 2014)
Arbitrage Magazine, Toronto, ON, Canada

Research Consultant, (2012)
Swinburne University of Technology, Melbourne, VIC, Australia

Research Consultant, (2012) 
Cloud Scout Information Services, Saint John, NB, Canada

Volunteer Work

Mentor, Management Trainee Program, (2019 – 2020)
Service Nova Scotia, Government of Nova Scotia, Halifax, NS, Canada

Mentor, ARL Career Enhancement Program, (2016)   
Columbia University, New York, NY, United States

Association of College and Research Libraries Reporter, (2014 – 2015)
Association of College and Research Libraries Conference, New York, NY, United States

Charleston Conference Reporter, (2013)
Charleston Conference, Charleston, SC, United States

Grant Writer, (2013) 
Books Beyond Bars, Halifax, NS, Canada

Book Reviewer, (2009)
Wordfest Literary Festival, Calgary, AB, Canada

Teaching & Instruction

Research & Reference Instructor, (2013 – 2017)
Columbia University, New York, NY, United States
– Taught academic writing workshops to 400 undergrad students

Journalism Workshop Facilitator, (2006)
YouthInk Publications Society, Calgary, AB, Canada
– Taught a series of 8 journalism workshops to 120 elementary students

Committee Memberships

The Office of the Lieutenant Governor of Nova Scotia
– Lieutenant Governor’s Award of Excellence for l’Acadie and Francophonie (2021 – Present)
– Lieutenant Governor’s Community Spirit Award (2021 – Present)
– Lieutenant Governor’s Respectful Citizenship Award (2021 – Present)
– Lieutenant Governor’s Award for Excellence in Nova Scotia Wines (2021 – Present)
– The Office of the Lieutenant Governor Hiring Committee (2022 – Present)

Government of Nova Scotia
– Legislation & Policy Unit Hiring Committee, (2020)
– Condominium Regulation Unit Search Committee, (2020)
– Mortgage Broker Regulators’ Council of Canada, (2018 – 2019)
– Advisory Committee on Self-Regulation, (2018 – 2019)

Advisory & Executive Boards
– ProQuest Global Academic Complete Advisory Board, (2015 – 2017)
– Association of College & Research Libraries, New York Executive Board, (2014 – 2016)
– Association of College & Research Libraries, New York Symposium Committee, (2013)

Columbia University
– Collection Development Hiring Committee, (2017)
– Strategic Directions Implementation Team, (2016 – 2017)
– Collection Assessment Working Group, (2016 – 2017)
– Material Budget Group, (2015 – 2017)
– Financial Discussion Group, (2015 – 2017)
– Print & Electronic Resource Collections Group, (2015 – 2017)
– Columbia University Data Interest Group, (2014 – 2017)
– Digital Community @ Columbia, (2013 – 2017)
– Selectors’ Group, (2013 – 2017)

Dalhousie University
– Appointment, Tenure, and Promotion Committee, (2011 – 2012)
– Dalhousie Chapter CLA First Year Representative, (2010 – 2011)
– Dalhousie Chapter SLA Co-Chair for External Relations, (2010 – 2011)

Professional Development

Certificates

Manager Leadership Development Program, (2021)
Government of Nova Scotia, Halifax, NS, Canada

Certificate in Process Management, (2019)
Excellence Canada, Toronto, ON, Canada

Lean Six Sigma: Yellow Belt Certification, (2018)
Barrington Consulting, Halifax, NS, Canada

Online and Social Media Marketing Certificate, (2017)
Pratt Institute, New York, NY, United States 

Communications Training 

Social Media for Writers, (2020)
Writers’ Federation of Nova Scotia, Halifax, NS, Canada

Online and Social Media Marketing Certificate, (2017)
Pratt Institute, New York, NY, United States 

Creative Content and Writing for the Web, (2017) 
Columbia University, New York, NY, United States 

Columbia University’s Communication Workshop, (2017) 
Columbia University, New York, NY, United States 

Research Without Borders: Social Media and the Research Lifecycle, (2013)
Columbia University, New York, NY, United States

Photography Training

Photoshop 101, (2021)
Kristine Rose Photography, Halifax, NS, Canada

Photoshop Roadmap, (2021)
Kristine Rose Photography, Halifax, NS, Canada

Photography II, (2016)
International Center of Photography, New York, NY, United States

Photography I, (2016)
International Center of Photography, New York, NY, United States

Teaching and Instruction Training

Research and Reference Instruction Training, (2013)
Columbia University, New York, NY, United States

Legal, Strategic Planning and Policy Training 

2020 Diversity Conference, (2020)
Government of Nova Scotia, Halifax, NS, Canada

Public Policy Forum Canada Growth Summit, (2020)
Public Policy Forum, Toronto, ON, Canada

Policy Making in a Time of Pandemic, (2020)
Public Policy Forum, Toronto, ON, Canada

Introduction to Project Management, (2019)
Government of Nova Scotia, Halifax, NS, Canada

Diversity and Employment Equity, (2019)
Government of Nova Scotia, Halifax, NS, Canada

Collective Impact: A Framework for Policy Change, (2019)
Government of Nova Scotia, Halifax, NS, Canada

Behavioural Insights Workshop, (2019)
Davis Pier, Halifax, NS, Canada

Business Impact and Assessment Training, (2018)
Government of Nova Scotia, Halifax, NS, Canada

Human Centered Design, (2018)
GoverNEXT, Government of Nova Scotia, Halifax, NS, Canada

Strategic Directions Workshop, (2016)
Columbia University, New York, NY, United States

Designing Effective User Feedback Surveys, (2015)
Columbia University, New York, NY, United States

Best Practices in Acquiring, Interpreting, and Applying Usage Statistics, (2014)
Columbia University, New York, NY, United States

Copyright and Fair Dealing, (2008)
University of Calgary, Calgary, AB, Canada